A-05 · How it works
From first call to final walkthrough.
Five clear stages, the same on every project. You always know what happens next, who is responsible and what it costs.
- Stages
- 5
- Reply time
- 1 business day
- Point of contact
- One PM
- 01
Stage 1
Inquiry
Tell us about your project by phone or through the estimate form.
We reply within one business day, ask a few questions and book a visit at a time that suits you.
- 02
Stage 2
Consultation & estimate
We visit, measure and listen — then send a written, itemized estimate.
No pressure and no vague allowances. You see exactly what is included, what is optional and why.
- 03
Stage 3
Planning
Selections, permits, scheduling and a single point of contact.
Your project manager orders materials, files permits and shares a schedule before any work begins.
- 04
Stage 4
Execution
A tidy, respectful crew and weekly progress updates.
Work areas are protected and cleaned daily. Changes are agreed in writing before they happen.
- 05
Stage 5
Completion
A final walkthrough, punch list and warranty documentation.
We don't call it finished until you do. Every project includes a two-year workmanship warranty (sample).
Questions
Common questions.
Do you charge for estimates?
No. Consultations and written estimates are free for projects in our service area.
Are you licensed and insured?
Yes — Craftstone carries general liability and workers' compensation coverage (sample statement for this demo).
Do you handle permits?
Yes. We file permits, schedule inspections and keep the paperwork with your project file.
How soon can you start?
Small repairs are often scheduled within a week. Remodels and additions typically start three to six weeks after the estimate is approved.
Free estimate · No obligation
Ready for stage one?
Send a few details about your project and we'll be in touch within one business day to book your free consultation.